Privacy Policy
Effective Date: 7/19/2024
1. Introduction
Welcome to Pouchew.com ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website Pouchew.com (the "Site") or make a purchase from us.
2. Information We Collect
2.1. Personal Information
We may collect the following personal information from you:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit/debit card details)
- Age verification information (to ensure you are of legal age to purchase nicotine products)
2.2. Non-Personal Information
We may collect non-personal information about your visit to our Site, including:
- Browser type and version
- Operating system
- Pages you view
- Time and date of your visit
- Referring website address
- IP address
3. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and provide customer support
- To send you promotional emails and newsletters (you can opt-out at any time)
- To improve our Site, products, and services
- To comply with legal and regulatory requirements
4. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Using secure sockets layer (SSL) technology to encrypt sensitive information
- Limiting access to personal information to authorized personnel only
- Regularly reviewing our security practices and procedures
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Third-party service providers who assist us in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidential
- Legal authorities if required by law or to protect our rights, property, or safety
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to any inaccurate information
- Request the deletion of your personal information, subject to legal and contractual restrictions
- Opt-out of receiving promotional communications from us
To exercise any of these rights, please contact us at sales@pouchew.com.
7. Cookies and Tracking Technologies
Our Site may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our Site. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our Site may not function properly without cookies.
8. Children's Privacy
Our Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently received personal information from an individual under the age of 21, we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Pouchew.com
sales@pouchew.com
